Need Help?

Title Management and Eloquence on Demand support has all been moved to ZenDesk. The new support portal provides detailed application documentation, how tos, and guides.

To access this documentation, you will need to be running Title Management version 10 and you will need to be logged into Title Management. If your company is still using version 9, please contact our support team at askburnie@firebrandtech.com for assistance.

In version 10+ you can access the documentation in a few ways:

1) In the Navigation Bar, click on the Help icon, then select Online Help from the menu.

2) On some pages, you will see a Help icon next to the Edit button on each section. Clicking on this icon will open the help portal directly to the documentation page that describes the section you came from.

If you came to this page after clicking on a link in a support email, please log into Title Management and click through to the Help site as described above, then click on the link again.

If you have further questions or need assistance, please contact our support team at askburnie@firebrandtech.com.